Impacted by Hurricane Ida?

ACE Cash Express is here to help you.

To all Louisiana ACE customers who are facing challenges from Hurricane Ida, please know that we are here for you.


We understand that this is a very difficult time. If you need assistance or have any questions, please stop by any one of our open ACE locations or send an email to A few ACE stores in the impacted areas remain closed, but most are open.  Please call ahead to confirm.


ACE is prepared to help you work through the financial challenges you may face in the coming days and weeks.



ACE Cash Express

If You Have a Loan in One of Our New Orleans, Louisiana Stores

You can repay the loan you originated in-store by:

  • Visiting your local ACE Cash Express store where you originated your loan to make a payment using cash.
  • ​Louisiana ACE customers who are facing challenges from Hurricane Ida and need assistance can send an email to

As needed, stores may adjust hours or temporarily close. You can find the most recent updates regarding stores near you by entering your city and state or zip code in our Store Locator.

Find ACE Store

Find ACE Cash Express Near you

Access to Financial Services at Home

Many of the convenient services you rely on are available online, including: 

Money Transfers with MoneyGram®

ACE Cash Express offers in-store and online loans

ACE Elite® Visa® Prepaid Debit Card

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ACE Flare® Account by MetaBank®