How Do I Get a Prepaid Debit Card?

Learn everything you need to know about the ACE Elite™ Prepaid Debit Card.

Request a card1

Request an ACE Elite™ Prepaid Debit Card in minutes.

It only takes a few minutes to fill out an online form for a prepaid debit card. Once you complete the online application, you will receive your card through the mail in about 7 to 10 business days. Keep in mind you need to activate your card and verify your identity before you can start using your card.1

What do I need to get started?

The information you will need to fill out your prepaid debit card application is very simple. Our form requires:

  1. First Name, Middle Initial, and Last Name
  2. Your Full Address
  3. Phone Number
  4. Email Address
  5. Social Security Number and Birthdate (These will only be used to verify your identity1.)

What else can I do during the signup process?

While optional, you can start the direct deposit process before your card is even sent to you. Once you complete the signup process and verify your identity, you’ll be shown a pre-filled form you can download and print. Just give this form to your company’s human resources department or benefits provider. This will help you start the process and help you on your way to getting paid up to two days earlier with direct deposit.2

I have my card, now what?

You finally received your card, and now you are ready to start using it. Congrats! Here are the three steps you need to do to get the ball rolling:

  1. Activate and verify your identity. You can activate your card online or by calling customer service at 1-866-387-7363.
  2. Load your card. Need to put money on your card in a hurry? The Reload Center Locator helps you find the lowest-cost locations nearest to you3. You can also enroll in direct deposit and have your payroll, government benefits, or tax refund sent directly to your card.
  3. Use your card. Use your card to send money to other cardholders4, pay bills online5, or conveniently swipe at the register.
Requesting for a prepaid debit card is a cinch, but maybe you’re still wondering how to load it. Learn more about the many ways you can load money onto your ACE Elite™ Card.

How It Works

See how to add money, use your card, and what it costs.

Card Features

Learn about the tools that make your card so powerful.

Learn More About Prepaid Debit Cards