ACE Cash Express

ACE Mobile Alerts Terms & Conditions

What are ACE Mobile Alerts?

ACE Mobile Alerts are text messages sent to mobile devices via Short Message Service (SMS). Users must be opted-in to receive promotional and/or transactional text messages.

What carriers are compatible with the ACE Mobile Alerts service?

Compatible cell phone carriers include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cablevision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. (As of September 1, 2017)

What is the cost for the ACE Mobile Alerts service?

There is no charge for ACE Mobile Alerts. However, message and data rates may apply. Check your cell phone carrier for text message details on your plan.

How do I opt-in to ACE Mobile Alerts?

If you are an online loan customer, you will be given the option to receive text messages from ACE Cash Express when you fill out the online loan application.

If you are a store customer, you may be given the option to receive marketing text messages from ACE Cash Express when you apply for a loan at an ACE Cash Express location. If you receive a loan at an ACE Cash Express location, you will authorize us to send transactional text messages to you when you sign your loan documents. However, we will send you a text message to confirm your authorization to send transactional text messages. You will be asked to reply “Y” to confirm.

You must provide a valid email address in order to opt-in to marketing text messages. An email will be sent to e-sign our electronic disclosure and complete the sign-up process.

Customers who opt-in may receive up to 15 messages per month. The frequency of text messages will vary based on the number of transactions you conduct and the type of services you use.

How do I stop receiving ACE Mobile Alerts?

To opt-out of receiving all text messages from ACE Cash Express, text STOP to 69223.

Need help?

For additional help, email internetops@acecashexpress.com or call 877-ACE-CASH.

ACE Cash Express respects your right to privacy. You can view our privacy policy here.