Press Releases

September 16, 2014

ACE Supports Big Brothers Big Sisters with Donations, Volunteers

ACE Cash Express stores in Arizona and New Mexico raised $12,015 to help change the lives of children facing adversity in their communities. During ACE's annual Give a Little Campaign fundraiser, empl …

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September 9, 2014

ACE Supports the Red Cross of OKC With $10,888

As part of a continued effort to give back to the community, ACE Cash Express employees in Oklahoma raised and donated $10,888 to their local chapter of the American Red Cross. “Our employees and cust …

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August 26, 2014

ACE Provides School Supplies, Scholarships to South Texas Students

During the 2014 Give a Little Campaign fundraiser, ACE Cash Express stores in South Texas raised $29,117.78 for local organizations that provide resources for education in the community. Through partn …

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August 19, 2014

ACE Cash Express Raises $36,367 to Provide School Supplies for Local Students

SAN DIEGO, CA — ACE Cash Express is making donations to 190 teachers across the nation, through partnership with AdoptAClassroom.org, so that they can purchase school supplies for their classrooms. Du …

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August 12, 2014

ACE Stores Hold Fundraiser to Help the Homeless

ACE Cash Express stores in California donated $15,597 to Back on My Feet Greater Los Angeles, an organization that helps individuals experiencing homelessness obtain employment and self-sufficiency th …

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August 6, 2014

ACE Raises $114,945 for Big Brothers Big Sisters Nationally, $24,016 Locally

In 2004, ACE Cash Express created the ACE Community Fund to provide for children, support education and promote financial literacy. To date, the ACE Community Fund has donated more than $8.5 million t …

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August 4, 2014

ACE Supports the American Red Cross with $28,070

Four years ago, American Red Cross volunteers helped ACE store manager, Aleshia Williams, recover from a house fire. Today, Williams and her colleagues are partners of their local American Red Cross a …

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July 28, 2014

ACE Donates $17,789 to Support Employment, Resources for the Homeless

ACE Cash Express is a national partner of Back on My Feet, a for-purpose organization that helps individuals experiencing homelessness obtain housing, employment and self-sufficiency. To date, ACE has …

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July 24, 2014

ACE Raises $18,027 for Local Boys and Girls Club

ACE Cash Express stores in Greater Memphis raised more than $18,000 for their local Boys and Girls Clubduring ACE’s annual Give a Little Campaign fundraiser. "Our associates chose to support the Boys …

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July 10, 2014

ACE Cash Express Issues Statement on CFPB Settlement

ACE Cash Express, Inc., ACE, announced today that it has reached a settlement with the Consumer Financial Protection Bureau, or CFPB. The Bureau's allegations relate exclusively to some of ACE's colle …

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ACE Community Fund

The ACE Community Fund is ACE's corporate giving program supporting organizations that help children, support education, and promote financial literacy. Please click here to view our 2018 Community Fund Annual Report.

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ACE Elite Plans	ACE Elite Pay-As-You-Go Plan	ACE Elite FeeAdvantage Plan (Monthly)	ACE Elite with Direct Deposit FeeAdvantage Plan⁴ (Monthly)
Cost of Fee Plan	N/A	$9.95	$5.00
Signature Purchase Transactions	$1.00 each	included	included
PIN Purchase Transactions¹	$2.00 each	included	included
Average Cost Per Month	$15.00³	$9.95	$5.00
ATM Cash Withdrawals (Domestic)²	$2.50 each	$2.50 each	$2.50 each

Goodbye to Hidden Fees Fees Related to the Service: Refunds are at par. None of the fees shown are assessed by MetaBank or the Card Association. ATM withdrawals may be subject to varying daily limits at the ATM owner's discretion.	ACE Elite™ Pay-As-You-Go Plan	ACE Elite™ FeeAdvantage™ Plan (Monthly)	ACE Elite™ with Direct Deposit FeeAdvantage™ Plan (Monthly)
Card Purchase Fee	$0	$0	$0
Plan Fee	N/A	$9.95	$5.00* *To be eligible for this optional fee plan, have $500 deposited during one calendar month.
Signature Purchase Transaction Fee	$1.00 each	included	included
PIN Purchase Transaction Fee	$2.00 each	included	included
Balance Inquiry Fee: via toll-free number (automated service) via toll-free number (customer service agent) at ATM online via Anytime Alerts™^**	$0.50 each $0.50 each $0.50 each Free Free	$0.50 each $0.50 each $0.50 each Free Free	$0.50 each $0.50 each $0.50 each Free Free
Bill Payment Fee	In addition to the one or more no-cost bill payment methods made available through third-party service providers, a full range of options and applicable fees appear at the Site.
Stop Payment Fee for Preauthorized Payment	$10.00 each
Domestic ATM Cash Withdrawal	$2.50 per withdrawal, plus ATM owner fees, if any
International ATM Cash Withdrawal	$4.95 per withdrawal, plus ATM owner fees, if any
ATM Transaction Decline Fee	$1.00 each

Direct Deposit	Free
Add cash, checks or withdraw cash at a NetSpend Reload Network location	Convenience fee determined by location
Bank Transfer	Free; transfer fees from the originating bank may apply
Instant Bank Transfer	$5.95 each (deducted from the transferor's debit card account
Account-to-Account Transfer via text message or online	Free; standard text message rates may apply
Account-to-Account Transfer via toll-free number (automated service)	$1.00 each
Account-to-Account Transfer via toll-free number (Customer Service Agent)	$4.95 each

Check or Additional Statement Mailing Fee	$5.95 each
Additional Card Fee	$3.95 each (standard Card)
Additional Card Fee		$4.95 each (custom Card)
Lost, stolen or damaged Card Replacement Fee	$3.95 each (standard Card)
Lost, stolen or damaged Card Replacement Fee		$4.95 each (custom Card)
Account Maintenance Fee	$5.95 per month (fee applies if Card Account has not had any activity, that is, no purchases; no cash withdrawals; no load transactions; or no balance inquiry fee for 90 days)

Press Releases

ACE Supports Big Brothers Big Sisters with Donations, Volunteers

ACE Supports the Red Cross of OKC With $10,888

ACE Provides School Supplies, Scholarships to South Texas Students

ACE Cash Express Raises $36,367 to Provide School Supplies for Local Students

ACE Stores Hold Fundraiser to Help the Homeless

ACE Raises $114,945 for Big Brothers Big Sisters Nationally, $24,016 Locally

ACE Supports the American Red Cross with $28,070

ACE Donates $17,789 to Support Employment, Resources for the Homeless

ACE Raises $18,027 for Local Boys and Girls Club

ACE Cash Express Issues Statement on CFPB Settlement

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