Description of the Service

When using our mobile tracking store locator service (the "Service"), whether by calling the ACE Customer Service Line ("ACE Customer Support") or through our mobile application, we will request your permission to obtain your current location using your applicable phone device in order to provide you with a list of the nearest ACE stores. Upon receiving your permission, we will provide you with such list. The Service uses location data. By using the Service, you consent and permit your applicable phone service provider to share your location with us without any representation, warranty, or guarantee of accuracy, completeness or timeliness of any location data, product or service. When calling ACE Customer Support to use the Service, we will request your permission to obtain your current location each time you call. When accessing our mobile application to use the Service, we will request your permission to obtain your location only the first time you use the Service, but we may not request your permission each additional time you access the Service, unless you clear your location settings on your mobile telephone as instructed by your operator manual for your mobile telephone operating system.

 

Opting Out of the Service

Upon receiving your permission, we will obtain your current location for the sole purpose described above. When calling ACE Customer Support to use the Service, we will require you to provide your permission to obtain your current location each time you use the Service. Therefore, you will be automatically opted out of the Service after we have provided you with a list of the nearest ACE stores. However, when accessing our mobile application to use the Service, your mobile telephone operating system may store, by default, the permission you give to our initial request to use your location. Consequently, we may not ask for your permission to obtain your location again unless you clear your location settings on your mobile telephone as instructed by your operator manual for your mobile telephone operating system. Therefore, when using our mobile application, you may not be automatically opted out of the Service after we have provided you a list of the nearest ACE stores.

 

Protecting Your Privacy

Upon receiving your permission, we will obtain your current location for the sole purpose described above and we will not share or disclose your location information to any third party. Our servers are encrypted and password protected and only accessible by authorized personnel.

 

Sharing of Information

Upon receiving your permission, we will obtain your current location for the sole purpose described above and we will not share or disclose your location information to any third party and no location information will be retained after your call.

 

Contact Us

For additional information, please contact us at customerservice@acecashexpress.com or call 800-224-4338.

 

Important Message from Sprint

The Service is not a Sprint service or application. If you use the Service, it may require Sprint to disclose your customer information, including location information, to the Service provider or some other third party. By providing your consent, you authorize Sprint to disclose your information to third parties to enable the Service. Check the Service's terms of use and the policies for more information about how the Service will collect, access, and use or disclose your information. Terms of use and other policies usually are available on the Service provider's website. If you aren't comfortable with the Service's polices, don't use it. You acknowledge and agree that (1) your relationship with the Service provider is separate from your relationship with Sprint; (2) Sprint is not responsible for the Service; and (3) you will hold harmless Sprint and its subsidiaries, affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses, liabilities or expenses arising from or attributable to the Service or the acts or omissions of the Service provider