How to load money onto an ACE Elite™ Visa® Prepaid Debit Card.

Card usage is subject to card activation and identity verification.1

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Simple ways to load money on your ACE Elite Card.

One of the best perks about having an ACE Elite Visa Prepaid Debit Card is the convenience that comes with having multiple ways to load money on your card. Many people head to a participating reload location to load money on their prepaid debit card. Keep in mind that some locations charge a fee for this service. Overall, this method is a convenient way to load money.

Transfer money between two ACE Elite Cards.

Family and friends can load your prepaid debit card by transferring funds from their ACE Elite Card to yours. This is a convenient way to get the money you need. There’s no cost to transfer money online; just login to the Online Account Center, via the mobile app2 or the website. Or you can have your friend or family member call Customer Service at 1-866-387-7363 to load money onto your card for a fee.

Things you can do with your money on the ACE Elite Prepaid Debit Card.

ACE offers great options that cardholders can opt into. You can enroll in direct deposit for your payroll or government benefits to be sent to your card. One thing we like to mention about doing this is: if you decide to enroll in direct deposit, you can get paid up to 2 days faster.3 Yep, you read that right the first time. Not only will your funds be loaded directly to your ACE Elite Card, you’ll receive it up to 2 days faster.

The ACE Elite Card offers convenient options regarding your money when you need them the most.

How It Works

See how to add money, use your card, and what it costs.

Card Features

Learn about the tools that make your card so powerful.

Learn More About Prepaid Debit Cards

ACE Cash Express engages in the money transmission business and/or sale of stored value products as an authorized delegate of NetSpend Corporation under Chapter 151 of the Texas Finance Code.

Other costs, terms, and conditions are associated with the use and reloading of this Card Account. For a detailed list of fees, see the Cardholder Agreement.

  1. IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card activation and identity verification required before you can use the Card Account. If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card Account for in-store purchase transactions. Restrictions include: no ATM withdrawals, international transactions, account-to-account transfers and additional loads. Use of Card Account also subject to fraud prevention restrictions at any time, with or without notice. Residents of Vermont are ineligible to open a Card Account.

  2. No charge for this service, but your wireless carrier may charge for messages or data.

  3. Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

The ACE Elite Visa Prepaid Debit Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Netspend, a TSYS® Company, is a registered agent of MetaBank. The ACE Elite Visa Prepaid Card may be used everywhere Visa debit cards are accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification, and funds availability. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details.


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© 2019 Total System Services, Inc.® All rights reserved worldwide. TSYS® and Netspend are federally registered U.S. service marks of Total System Services, Inc. All other trademarks and service marks belong to their owners.