Press Releases

November 8, 2012

Joint Hurricane Sandy Relief Program Raises Money for Red Cross

To aid in the recovery from Hurricane Sandy, ACE Cash Express, a leading retailer of financial services, is partnering with MoneyGram to support the families living in devastated areas. For every mone …

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May 22, 2012

ACE Cash Express Employee Named Dallas Junior achievement volunteer of the year

ACE Cash Express is proud to announce that they are home to Dallas Junior Achievement’s Volunteer of the Year. Eloy Gonzalez, Senior Data Analyst at ACE, was joined by more than 500 guests and other h …

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March 26, 2012

ACE Cash Express and NetSpend Support National Breast Cancer Foundation with $534,088.06

ACE Cash Express announces a $534,088.06 donation to the National Breast Cancer Foundation, made in partnership with NetSpend. ACE Cash Express has been a partner of the National Breast Cancer Foundat …

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March 22, 2012

ACE Cash Express Named Winner in Sixth Annual Paybefore Awards

Paybefore has chosen the ACE Elite™ Prepaid Card as a 2012 Paybefore Award winner in the Best General Purpose Reloadable Program category. In addition, ACE Cash Express was selected as a winner in the …

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February 8, 2012

ACE Cash Express Announces New Chief Operating and Financial Officers

IRVING, TEXAS -- ACE Cash Express, Inc., a leading retailer of financial services, announced that Douglas Lindsay has been promoted to the role of Executive Vice President and Chief Operating Officer …

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January 8, 2012

ACE Cash Express Announces Donation to Back on My Feet

Dallas, Texas —ACE Cash Express, a leading retailer of financial services, announced today a donation of $18,000 to Back on My Feet, a nonprofit organization that promotes the self-sufficiency of thos …

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March 9, 2011

ACE CASH EXPRESS SUPPORTS BACK ON MY FEET WITH $18,000 DONATION

IRVING --ACE Cash Express, Inc., a leading retailer of financial services, announced a donation of $18,000 to Back On My Feet in support of its mission to teach critical life skills-including discipli …

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January 24, 2011

ACE’s Ron Brooks and ACE CEO Jay Shipowitz with Janelle Hail from National Breast Cancer Foundation

DALLAS --ACE Cash Express, Inc., a leading retailer of financial services, and NetSpend Holdings, Inc, (NASDAQ: NTSP) a leading provider of general-purpose reloadable prepaid debit cards, announced a …

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January 10, 2011

ACE Cash Express Supports Junior Achievement with $25,000 Donation

DALLAS -- ACE Cash Express, Inc., a leading retailer of financial services, announced a donation of $25,000 to Junior Achievement in support of its mission to educate and inspire young people to succe …

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January 5, 2011

ACE Cash Express Donates $419,743 to the March of Dimes

DALLAS, January 5, 2011 -- ACE Cash Express, Inc., a leading retailer of financial services, announced a donation of $419,743 to the March of Dimes in support of programs to improve the health of all …

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ACE Community Fund

The ACE Community Fund is ACE's corporate giving program supporting organizations that help children, support education, and promote financial literacy. Please click here to view our 2018 Community Fund Annual Report.

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ACE Elite Plans	ACE Elite Pay-As-You-Go Plan	ACE Elite FeeAdvantage Plan (Monthly)	ACE Elite with Direct Deposit FeeAdvantage Plan⁴ (Monthly)
Cost of Fee Plan	N/A	$9.95	$5.00
Signature Purchase Transactions	$1.00 each	included	included
PIN Purchase Transactions¹	$2.00 each	included	included
Average Cost Per Month	$15.00³	$9.95	$5.00
ATM Cash Withdrawals (Domestic)²	$2.50 each	$2.50 each	$2.50 each

Goodbye to Hidden Fees Fees Related to the Service: Refunds are at par. None of the fees shown are assessed by MetaBank or the Card Association. ATM withdrawals may be subject to varying daily limits at the ATM owner's discretion.	ACE Elite™ Pay-As-You-Go Plan	ACE Elite™ FeeAdvantage™ Plan (Monthly)	ACE Elite™ with Direct Deposit FeeAdvantage™ Plan (Monthly)
Card Purchase Fee	$0	$0	$0
Plan Fee	N/A	$9.95	$5.00* *To be eligible for this optional fee plan, have $500 deposited during one calendar month.
Signature Purchase Transaction Fee	$1.00 each	included	included
PIN Purchase Transaction Fee	$2.00 each	included	included
Balance Inquiry Fee: via toll-free number (automated service) via toll-free number (customer service agent) at ATM online via Anytime Alerts™^**	$0.50 each $0.50 each $0.50 each Free Free	$0.50 each $0.50 each $0.50 each Free Free	$0.50 each $0.50 each $0.50 each Free Free
Bill Payment Fee	In addition to the one or more no-cost bill payment methods made available through third-party service providers, a full range of options and applicable fees appear at the Site.
Stop Payment Fee for Preauthorized Payment	$10.00 each
Domestic ATM Cash Withdrawal	$2.50 per withdrawal, plus ATM owner fees, if any
International ATM Cash Withdrawal	$4.95 per withdrawal, plus ATM owner fees, if any
ATM Transaction Decline Fee	$1.00 each

Direct Deposit	Free
Add cash, checks or withdraw cash at a NetSpend Reload Network location	Convenience fee determined by location
Bank Transfer	Free; transfer fees from the originating bank may apply
Instant Bank Transfer	$5.95 each (deducted from the transferor's debit card account
Account-to-Account Transfer via text message or online	Free; standard text message rates may apply
Account-to-Account Transfer via toll-free number (automated service)	$1.00 each
Account-to-Account Transfer via toll-free number (Customer Service Agent)	$4.95 each

Check or Additional Statement Mailing Fee	$5.95 each
Additional Card Fee	$3.95 each (standard Card)
Additional Card Fee		$4.95 each (custom Card)
Lost, stolen or damaged Card Replacement Fee	$3.95 each (standard Card)
Lost, stolen or damaged Card Replacement Fee		$4.95 each (custom Card)
Account Maintenance Fee	$5.95 per month (fee applies if Card Account has not had any activity, that is, no purchases; no cash withdrawals; no load transactions; or no balance inquiry fee for 90 days)

Press Releases

Joint Hurricane Sandy Relief Program Raises Money for Red Cross

ACE Cash Express Employee Named Dallas Junior achievement volunteer of the year

ACE Cash Express and NetSpend Support National Breast Cancer Foundation with $534,088.06

ACE Cash Express Named Winner in Sixth Annual Paybefore Awards

ACE Cash Express Announces New Chief Operating and Financial Officers

ACE Cash Express Announces Donation to Back on My Feet

ACE CASH EXPRESS SUPPORTS BACK ON MY FEET WITH $18,000 DONATION

ACE’s Ron Brooks and ACE CEO Jay Shipowitz with Janelle Hail from National Breast Cancer Foundation

ACE Cash Express Supports Junior Achievement with $25,000 Donation

ACE Cash Express Donates $419,743 to the March of Dimes

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