by Cynthia R.
At ACE Cash Express, every consumer interaction matters. That’s why we’re proud to celebrate a major milestone: reaching more than 400,000 Google Reviews from our consumers nationwide as of May 2026.
Behind every review is a real consumer experience, whether it’s a quick transaction, a helpful conversation, or a team member who went above and beyond to help someone feel supported. We’re grateful to everyone who has taken the time to share feedback, because all reviews help us to improve the service we provide.
As we celebrate this milestone, let’s take a look at why consumers trust ACE with their financial service needs and hear from the teams that made this possible.
Who Is ACE Cash Express?
For over five decades, ACE Cash Express has offered a broad range of financial products and services, including short-term loans, card services, check cashing, money transfers, bill payments, and money orders. With stores in 22 states and the District of Columbia, ACE offers flexible money management options for those who may or may not use a traditional bank account. We’re here to help you create a better financial future.
What Financial Services Does ACE Offer?
ACE provides a variety of quality financial services designed to help you manage everyday financial needs quickly and conveniently.
Need cash fast? Short-term loans may help in a crunch if you are approved.1 At ACE, these include:
Loans vary by state,1 so be sure to check out our loans page to see what options are available in your area.
In addition to loans, ACE offers card products and money services that include:
With longer business hours than many traditional banks, ACE provides access to financial services at times that work best for your schedule.
What Our Consumers Are Saying
Consumers nationwide have written thousands of reviews describing what makes ACE stand out. Their reviews describe friendly staff, fast service, professionalism, and employees who genuinely care about helping consumers.
“My experience at this location was very timely and the associate, Lecia, was very helpful. She worked fast – I was out of there in no time. Her customer service was awesome. Kudos to her!” (see all reviews for this store) – Colleen D., Pittsburgh, PA – 5/12/26
“I visited ACE today to cash my check. Harriett was the best! She was so sweet and very communicative with a lovely attitude!” (see all reviews for this store) – Jacarya J., Atlanta, GA – 5/12/26
“I came to find out how the loan process works. Christina was very professional and knew exactly what she was doing. She gave me excellent advice. I’ll be back!” (see all reviews for this store) – Jose C., Bradenton, FL – 5/12/26
“I always have a great experience at ACE. Anytime I have to cash a check … Tanika always acknowledges me by first name and makes me feel like family.” (see all reviews for this store) – Dante L., St. Louis, MO – 5/13/26
Recognizing Our Top ACE Stores
Reaching 400,000 Google Reviews would not be possible without the hard work and dedication of ACE team members nationwide. We’d like to recognize the following ACE Cash Express locations for ranking as the top three stores by review volume.
- 3401 E Anaheim St, Long Beach, CA – 4.9 average rating, 2,206+ reviews
- 3655 S Grand Blvd, St. Louis, MO – 4.9 average rating, 2,154+ reviews
- 2798 Camp Creek Pkwy, College Park, GA – 4.9 average rating, 2,021+ reviews
These achievements show ACE employees’ unwavering commitment to serve consumers every day.
Hear From Our ACE Superstars
Behind every review is a team member who helped make someone’s day a little easier. From greeting consumers with a smile to providing fast and helpful service, ACE employees are the reason so many share positive feedback online.
“I want to be treated like family, so I treat my consumers like family,” said Store Manager Danielle C.
For many, that personal connection is what keeps them coming back. Face-to-face interactions tend to create a welcoming environment where consumers feel heard, respected, and supported.
“We have personal, one-on-one interactions with consumers,” said Store Manager Lawrence W. “Every concern is addressed face-to-face.”
District Manager Juan T. believes strong teamwork plays a major role in creating positive consumer experiences.
“I enjoy mentoring employees, helping them grow professionally, and creating a positive team environment where everyone feels motivated and supported,” he said. “It’s especially rewarding to see our teams come together to provide exceptional customer service and help consumers during important financial moments in their lives.”
Thank You for 400K Google Reviews!
We greatly appreciate every consumer who has visited an ACE store, trusted us with their financial service needs, and written a review. Want to see Google ratings or share your experience? Find an ACE store near you, choose a location from the results, and then select the “Reviews” tab.
Disclaimers
- All loans subject to approval pursuant to standard underwriting criteria. Rates and terms will vary depending upon the state where you reside. Not all consumers will qualify for a loan or for the maximum loan amount. Terms and conditions apply. Loans should be used for short-term financial needs only, and not as a long-term solution. Customers with credit difficulties should seek credit counseling. For online loans, approval and funding may require verification of application information. Depending on ability to verify this information, loan funding may be extended up to two days. In-store cash pickup of online loans is subject to approval pursuant to standard underwriting criteria and only available at ACE Cash Express locations in the state where you originated your loan. In-store cash pickup of online loans not available in all states. In-store cash pickup of online loans requires valid, non-temporary government-issued identification. Online and in-store loans not available in all states. Populus Financial Group, Inc. is licensed by the Department of Financial Protection and Innovation pursuant to Financial Code Section 23005(a) of the California Deferred Deposit Transaction Law. Populus Financial Group, Inc., 300 E. John Carpenter Fwy, Ste. 900, Irving, Texas, 75062, ST.760164.000. Loans in Texas arranged by ACE Credit Access LLC or ACE Credit Services, LLC and made by, and subject to the approval of, an unaffiliated third-party lender. Populus Financial Group, Inc. is licensed by the Virginia State Corporation Commission, PL-115.
